Client Welcome Kit · 10 lessons
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Onboarding questionnaires, project agreements, and payment reminders in one pack.
- 01Template
Kickoff email (copy-paste)
The first send after they say yes. Sets the start date and what happens next.
- 02Template
Welcome email the same day they say yes
Warm, short, and specific so you look established before any work starts.
- 03Template
Intake request email
Asks them to complete the questionnaire before you open the files.
- 04Onboarding questionnaire
Client questionnaire form
The 5-minute welcome questionnaire: goals, audience, due dates, revision rounds.
- 05Project agreement
Project boundary guide (what's in, what's out)
Written edges so extra work does not sneak in as a favor.
- 06Project agreement
Scope confirmation they reply to
They reply confirmed. That thread is the agreement you point to later.
- 07Template
Client file access instructions
One place for brand files, briefs, and drafts. No random Drive folders.
- 08Template
Kickoff checklist
The day-before list so kickoff is a start, not a scramble.
- 09Template
First-week check-in note
A short status so silence does not invent problems.
- 10Payment reminder
Late-payment and scope-change notes
Pause language and change-order wording, already written.
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